Bethanne Kushner, head receptionist, was recommended to Silver Maple by her sister, Jaime, and has been here for nine years. She has a knack for finding charts that go missing, and is known around the office as the “chart ninja.” Bethanne is passionate about providing excellent customer care; one thing she enjoys most about working at SMVC is that our staff thinks of our clients as not just customers—we get to know them and really value the relationships we form with them and their pets. When she’s not working, Bethanne can be found spending time with her husband and son. Fun Fact: Prior to working at Silver Maple, she was a hairdresser, having never previously had an office job or a job with animals.
Susan Crum, receptionist, has a strong love for animals, which is what brought her to SMVC, in addition to her good friend, Andi Kurzweg. Before coming to Silver Maple, she waitressed and bartended for many years, worked in a doctor’s office, and worked with the Humane Society of Berks County. She is a huge Phillies fan, and a huge sports fan in general. She also loves reading and checking out yard sales and farmer’s markets. She is blessed to have a wonderful family, great friends, and a house full of fur-babies: Ava, Mardi, Marbles, and Lizzie. Susan feels very lucky to have traveled and done and seen more things that she could have ever imagined, and is happy to have landed here at Silver Maple. Fun Fact: Susan has met many famous people, all by accident.
Karla Xander, receptionist, lives in Lehigh County very close to where she grew up. She graduated from Northwester Lehigh High School in the 1980s. Karla has been married for 34 years and has three children and five grandchildren that she takes care of when she's not at Silver Maple. She also has a horse, a pony, two goats, two dogs, and many cats; she loves both children and animals. She also loves baking and planting, and is very active in her church. Fun Fact: Karla has worked at SMVC for 20 years!
Emma, receptionist, has a strong love for animals, which started young when she grew up on her family farm in Kutztown, Pa. She currently is an active member of Therapy Dogs International, where she brings her Lab, Tegan, to many different facilities such as school, nursing homes, and hospitals to brighten the day. On the side, she runs Green Alchemy Soaps, rides her horse, Sunny, and teaches yoga. She is currently studying to be an OBGYN, and aspires to work with women around the world. She is very passionate about bringing the best customer care to each of Silver Maple Veterinary Clinic’s clients.